The hotel was a 4 star in every respect other than the food which was good but only 3 star

Great company easy to work with ski pass included ski in and out . Also right by the lift .

Food was very poor and we were forced to complain

Nice hotel in a great location however food is terrible.

Location was perfect. Hotel was lovely as were the staff but not happy with the glass bathroom wall. No privacy at all as the screen came above the toilet bowl & as it was by the main door, you couldn’t open the main door if someone was using the toilet without exposing them to the corridors. Shower seals leaked a bit as well. Would be perfect if they could amend these issues.

Repeat visit implies we must like it.

Staff very friendly and efficient. My mattress was not good but I didn't complain , which maybe I should have done.

very nice hotel but main courses at dinner were poor Also coffee at breakfast was really poor Staff we’re great .

The holiday was very enjoyable and hotel was comfortable, but there were one or two niggles about hotel. I have mentioned a couple already, but others are--- Hotel was very warm. The rooms were too hot at night and it was impossible to regulate this effectively. We turned off radiators, but still too warm. There was a lack of pillows. We were allocated one each, but really needed two. I idn't get around to requesting any more, but it would have been better to allocate them in first place

The hotel is very well located and probably the nearest of any to the lifts. The transfer service was excellent but we lacked the contact with a rep for background information on the journey to the resort. We were entirely satisfied with every aspect of the booking and holiday.

The hotel exceeded expectations hugely & was by far the best skiing accommodation of its type we’ve ever stayed in. The staff couldn’t have been more friendly & helpful. To the point where we’re certainly considering a return visit. The location in the centre of town & so close to the gondolas was just perfect.